United Way of King CountyUnited Way of King County Community Assessment - King County review of health and human services

Volunteerism

 


Introduction

Accomplishing United Way of King County’s impact goals requires a strong community in which residents are engaged in and supportive of the work needed to make our region a better place to live for all people.

Volunteers have always been a necessary and critical resource for healthy communities. However as the economy slows and nonprofit organizations struggle to provide services on smaller budgets, the role of volunteerism as more than a feel-good activity is becoming clear. It is a strategic tool that, invested wisely, provides an enormous advantage to our community and greatly increases our impact on the challenges that face us.

United Way of King County intends to build on its long history of mobilizing volunteers by providing a multi-pronged strategy to strengthen service in King County:

Strengthen volunteer management in the community.
Promote and recognize the power of volunteerism throughout the community.
Mobilize volunteers strategically for community impact and leadership.
Connect all people to volunteering.

Read more about United Way of King County's Volunteer resources

Volunteer Statistics

  • Volunteerism is high in the U.S. and in Seattle/King County
  • In 2009, 63.4 million Americans contributed 8.1 billion hours of volunteer service.
  • In 2009, Seattle was ranked 4th within large cities, having an average volunteer rate of 34.9%, a 0.6% increase from 2008. 
  • Washington state ranked 11th for volunteer hours per capita, with an average of 42.9 volunteer hours per year. That is a 4.5 hour per capita decrease from 2008.
  • Between 2007 and 2009, Seattle ranked 3rd for young adult volunteers (31.3%), 4th for millennial volunteers born after 1982 (30.1%), and 4th for Baby Boomers (39.4%).
  • Nationally, volunteerism in communities of color is reported as lower, however Seattle’s rate of volunteerism is much higher than the national average and cities of similar size and diversity[1]
     

Source: Corporation for National & Community Service2]

 

Source: Corporation for National & Community Service[3]

 

Source: Corporation for National & Community Service 2009[4]

 

 

The Importance and Benefits of Volunteering

Why Now?

As the economy slows volunteers become more vital to the health of our nation’s communities. Increases in area unemployment and poverty have been correlated with decreases in volunteerism in that same area. So, as the need for volunteers grows in the current economic climate the volunteerism rate falls. Despite the economic conditions of the last year Seattle has increased their volunteerism rate by 0.6%, but the volunteer hours per resident has fallen by 4.5. More Seattleites are volunteering, but for fewer hours per year.  Increasing volunteerism is vital to meeting the growing needs of King County residents.

  • Volunteerism addresses social ills that otherwise would not be met.

  • Volunteerism addresses critical connections needed to fill gaps.

  • Volunteerism expands capacity of service providers to address gaps.

  • Volunteerism helps businesses become part of the solution.

  • Volunteerism provides funders with assurance that dollars are being utilized effectively.

  • Volunteerism provides esteem-building, life-changing experiences for individuals.

  • Volunteerism helps sustain community quality of life.

 

We also know that volunteers:

  • Live longer

  • Have greater functional ability

  • Have lower depression rates later in life

  • Are healthier overall

  • Create healthier communities


 

The Changing Landscape of Volunteerism

Unique visitors to UWKC’s volunteer referral website have shown a steady decline over the past few years and our volunteer connections have remained flat at around 25,000.

  • Volunteers’ expectations are changing - whether efforts are focused on attracting baby boomers or millennials, research shows to successfully engage volunteers today requires nonprofits to develop volunteer roles very different from those currently offered by most human services organizations.
     
  • Companies increasingly want volunteer opportunities that:

                 1. Align with their corporate giving

                 2. Effectively utilize the professional skills of their employees (skills-based volunteering).

All of the issues noted above have serious implications for the field of volunteer management and building the capacity for volunteerism; locally, we have only anecdotal information on the degree to which nonprofits use volunteer management best practices, but nationally an Urban Institute study showed few practices are incorporated to a high degree.[5] Of the management practices that have been implemented widely several have demonstrated positive influences on volunteer retention:

  • Screening procedures to identify suitable volunteers
  • Recognition activities, such as award ceremonies, for volunteers
  • Training and professional development opportunities for volunteers
  • Using volunteers to recruit other volunteers one-on-one

 

Resources

United Way of King County http://www.uwkc.org/volunteer/default.asp
Volunteering in America http://www.volunteeringinamerica.gov/

Footnotes

[1] "Seattle Profile." Volunteering in America. 2010. Web. 23 June 2010. <http://www.volunteeringinamerica.gov/WA/Seattle>.

[2] Ibid.

[3] Ibid.

[4] Ibid.

[5] Hager, M.A.. and  Brudney, J.L. (2004) Volunteer Management and Retention Capacity Study. Urban Institute  Downloasded November 9, 2009 from: http://www.urban.org/UploadedPDF/411005_VolunteerManagement.pdf

 

Updated June 2010